Privacy Policy

1. What data do we collect?

ViewCoins may collect the following categories of personal data:

Personal identification and account information

• Full name, where provided.
• Email address.
• Phone number, where required for verification.
• Username and internal user ID.
• Country or approximate location.
• Account status and registration information.
• Account preferences and communication preferences.
• Referral, publisher, campaign, and acquisition-source information.

Authentication and security information

• Login session identifiers.
• Authentication tokens.
• Email OTP information.
• Cookies and similar identifiers.
• PIN and two-factor authentication status.
• Account recovery information.
• Login dates and authentication attempts.
• Information relating to account-security events.

Passwords, PINs, authentication tokens, and recovery information may be stored in hashed, encrypted, or otherwise protected form where appropriate.

Technical and device information

• IP address.
• Country and approximate location derived from your IP address.
• Browser name, type, and version.
• Operating system and platform.
• Device type, model, and vendor.
• Screen and viewport dimensions.
• Browser language and timezone.
• Cookie identifiers, visitor identifiers, and device identifiers.
• Internet service provider and network information.
• Information indicating the possible use of a VPN, proxy, Tor network, datacenter, emulator, headless browser, or automated device.
• Device-risk, fraud-prevention, and suspicious-activity indicators.

We may use technical and device information to recognize devices, prevent duplicate accounts, detect suspicious activity, protect user accounts, and reduce fraud.

Activity and transaction information

• Offers, surveys, advertisements, games, tasks, and other activities you access or complete.
• Offer, campaign, publisher, referral, transaction, and conversion identifiers.
• Rewards or Coins earned.
• Account balances.
• Reward claims and withdrawal history.
• Reward or payment method selected.
• Wallet address, email address, account identifier, network type, or other reward-delivery information you submit.
• Advertising balances, deposits, transactions, campaigns, and campaign performance.
• Communications, support requests, complaints, and feedback.

Identity and verification information

When verification is required, ViewCoins or its verification provider may process:

• Phone number.
• Identity-document information.
• Images of identity documents.
• Selfies or facial images.
• Facial-verification and face-match results.
• Verification-session identifiers.
• Verification status and decision information.
• Anti-money-laundering or sanctions-screening results, where applicable.
• Device, browser, IP, and fraud signals associated with the verification.
• Metadata required to link a verification session to your ViewCoins account.

2. How do we collect your data?

You directly provide ViewCoins with most of the data we collect. We collect and process data when you:

• Register for a ViewCoins account.
• Sign in using a password, email OTP, mobile token, or another authentication method.
• Set or use a PIN or two-factor authentication.
• Update your account information.
• Complete offers, surveys, advertisements, games, tasks, or other activities.
• Claim a reward or submit a withdrawal request.
• Enter a payment account, wallet address, email address, network type, or reward destination.
• Complete phone, identity, facial, or fraud verification.
• Create or manage an advertising campaign.
• Contact customer support.
• Submit feedback or communicate with us.
• Use or view our website through your browser, device, cookies, local storage, or similar technologies.

ViewCoins may also receive personal data indirectly from:

• Offerwalls.
• Advertisers.
• Survey providers.
• Advertising networks.
• Publishers and referral partners.
• Payment and reward-delivery providers.
• Identity and fraud-verification providers, including Didit.
• Device-analysis, IP intelligence, and cybersecurity providers.
• Email and communication service providers.
• Analytics and hosting providers.
• Public authorities or publicly available sources, where legally permitted.

3. How will we use your data?

ViewCoins may use your personal data to:

• Create, maintain, and manage your account.
• Authenticate you and keep you signed in.
• Deliver OTP codes and security communications.
• Provide offers, surveys, advertisements, tasks, games, and platform features.
• Determine whether offers are available in your country.
• Record completed activities.
• Credit rewards or Coins to your account.
• Process reward claims and withdrawal requests.
• Deliver rewards to your selected account or destination.
• Conduct phone, identity, facial, and fraud verification.
• Verify whether you are eligible to claim rewards.
• Prevent duplicate accounts, fraud, abuse, automation, money laundering, and policy violations.
• Analyze device, browser, IP, session, account, and transaction information for security purposes.
• Investigate missing rewards, disputes, suspicious activities, and incorrect claims.
• Manage advertising accounts, deposits, balances, and campaigns.
• Send important account, service, security, legal, and policy notices.
• Respond to support requests and complaints.
• Improve the website, platform functionality, offers, and user experience.
• Analyze platform performance and usage.
• Enforce our Terms of Service and other policies.
• Comply with legal, regulatory, tax, accounting, and security obligations.
• Establish, exercise, or defend legal claims.

4. What is our legal basis for processing?

Where applicable data-protection law requires a legal basis, ViewCoins may process personal data on one or more of the following grounds.

Performance of a contract

We process data where necessary to create and manage your account, provide ViewCoins services, credit rewards, process reward claims, deliver rewards, manage advertising services, and provide customer support.

Legitimate interests

We may process data where necessary for legitimate business interests, including preventing fraud and abuse, protecting user accounts, detecting duplicate or automated accounts, securing our systems, investigating suspicious activities, improving our services, measuring performance, and enforcing our agreements and policies.

When relying on legitimate interests, we consider whether those interests are overridden by your rights and freedoms.

Consent

We may rely on your consent for certain marketing communications, non-essential cookies, and certain optional processing activities where required by law.

You may withdraw consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

Legal obligation

We may process or retain data where required to comply with applicable laws, respond to lawful requests, maintain tax or accounting records, prevent financial crime, or cooperate with regulators and law-enforcement authorities.

Legal claims and protection of rights

We may process data where necessary to establish, exercise, or defend legal claims or protect the rights, safety, and property of ViewCoins, its users, advertisers, partners, or other persons.

5. How do we share your data?

ViewCoins may share personal data with trusted third parties where necessary to operate, secure, and improve the platform.

These third parties may include:

• Identity and fraud-verification providers, including Didit.
• Offerwalls, advertisers, survey providers, and advertising networks.
• Publishers, referral partners, and tracking partners.
• Payment processors and reward-delivery providers.
• Hosting, cloud, database, and infrastructure providers.
• Email and communication providers.
• Analytics and performance-monitoring providers.
• IP intelligence, device-analysis, cybersecurity, and fraud-prevention providers.
• Accountants, auditors, insurers, legal advisers, and other professional advisers.
• Government agencies, courts, regulators, and law-enforcement authorities where required by law.

We may share identifiers and activity data with offer or advertising partners to:

• Track offer clicks and completions.
• Confirm whether a conversion is valid.
• Credit rewards.
• Prevent duplicate or fraudulent conversions.
• Resolve missing-credit disputes.
• Measure advertising and campaign performance.

ViewCoins does not sell personal data in exchange for money.

Some advertising, attribution, or analytics activities may be classified as a sale, sharing, or targeted advertising under certain local laws. Where required, we will provide an appropriate consent or opt-out mechanism.

6. Identity and fraud verification

ViewCoins may require verification before allowing certain activities, including reward claims or withdrawals.

Verification requirements may depend on:

• Account balance.
• Account history.
• Country or location.
• Tracking, campaign, or acquisition source.
• Reward method.
• Device or IP risk indicators.
• Suspicious or unusual activity.
• Applicable legal or compliance requirements.

Verification may be performed by Didit or another approved verification provider.

The verification provider may collect and process:

• Phone number.
• Identity-document information.
• Document images.
• Facial images or selfies.
• Facial-verification information.
• Device and browser information.
• IP address.
• Fraud and security signals.
• Screening information, where applicable.

ViewCoins may store:

• User ID.
• Verification-session ID.
• Verification URL and session token.
• Verification workflow and workflow version.
• Verification status.
• Verification dates.
• Verification-provider responses.
• Error information.
• Limited identity-verification results.
• Face-match results.
• Screening results.
• Metadata used to connect the verification to your account.

We use this information to determine whether an account may claim rewards, prevent fraudulent withdrawals, detect duplicate accounts, investigate suspicious activity, protect users and advertisers, and comply with applicable legal and security obligations.

7. Automated processing and profiling

ViewCoins may use automated rules, risk indicators, or profiling to detect fraud, protect accounts, select verification requirements, and determine whether certain activities require additional review.

Automated processing may consider:

• Account history.
• IP address.
• Country.
• Device information.
• Browser information.
• VPN, proxy, Tor, emulator, or datacenter indicators.
• Tracking or acquisition source.
• Reward and transaction patterns.
• Verification history and status.
• Duplicate-account indicators.
• Suspicious or automated behavior.

Automated indicators may result in:

• Additional verification being required.
• A reward claim being delayed for review.
• An account or transaction being investigated.
• Access to certain features being restricted.
• An account being suspended where permitted by our policies and applicable law.

Where required by law, you may request information about significant automated decisions and ask for human review.

8. How do we store and protect your data?

ViewCoins stores personal data using servers, databases, cloud services, and service providers selected by PT JAMES BLOCKSSOLVER TEKNOLOGI.

We use reasonable technical and organizational safeguards designed to protect personal data, including where appropriate:

• HTTPS encryption.
• Hashed passwords and PINs.
• Hashed authentication tokens.
• Encrypted or protected recovery information.
• Access controls.
• Restricted administrative access.
• Database-security controls.
• Prepared database statements.
• Session-management controls.
• Authentication and OTP protections.
• Fraud and security monitoring.
• Device and IP risk analysis.
• Logging and incident investigation.
• Backup and recovery procedures.
• Service-provider access restrictions.

No internet-based system can be guaranteed to be completely secure. You are responsible for protecting your password, PIN, recovery information, email account, and devices.

Please contact us immediately at [email protected] if you believe your account or personal data has been compromised.

9. How long do we keep your data?

ViewCoins retains personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may vary depending on the type of information and why it is processed.

We may retain:

• Account information while your account remains active and for a reasonable period after closure.
• Login, IP, device, and security logs for as long as necessary to detect fraud, investigate incidents, and protect the platform.
• Reward, withdrawal, advertising, and transaction records for the period required for accounting, tax, fraud-prevention, dispute-resolution, and legal purposes.
• Verification records for as long as necessary to confirm eligibility, prevent repeated fraud, investigate disputes, and meet legal or compliance obligations.
• Support and communication records for as long as necessary to resolve requests and maintain an appropriate service history.
• Marketing preferences until you withdraw consent or opt out.
• Cookies according to the lifetime of each cookie or until you remove them.

When information is no longer required, we may delete it, anonymize it, aggregate it, or securely isolate it until deletion is possible.

We may retain certain information for longer where necessary to comply with legal obligations, prevent fraud, resolve disputes, enforce agreements, establish or defend legal claims, or protect users, advertisers, and the ViewCoins platform.

10. Marketing

ViewCoins may send information about:

• New offers and earning opportunities.
• Reward methods.
• Platform features.
• Promotions.
• Campaigns.
• Account updates.
• Policy changes.

Where required by law, we will obtain your consent before sending marketing communications.

You may opt out at any time by:

• Clicking an unsubscribe link in a marketing email.
• Changing your communication preferences, where available.
• Contacting [email protected] .

Opting out of marketing will not prevent ViewCoins from sending essential account, authentication, security, verification, reward, withdrawal, service, legal, or policy communications.

11. What are your data protection rights?

Depending on your location and applicable law, you may have some or all of the following rights.

The right to be informed

You have the right to receive clear information about how your personal data is collected and used.

The right of access

You may request confirmation of whether we process your personal data and request a copy of eligible personal data.

The right to rectification

You may request that we correct inaccurate information or complete information you believe is incomplete.

The right to erasure

You may request deletion of your personal data under certain conditions.

We may retain information where continued storage is necessary for legal obligations, fraud prevention, account security, accounting, tax requirements, dispute resolution, enforcement of agreements, or legal claims.

The right to restrict processing

You may request that we restrict the processing of your personal data under certain conditions.

The right to object to processing

You may object to certain processing, including direct marketing and, in some circumstances, processing based on legitimate interests.

The right to data portability

Where applicable, you may request personal data you provided to us in a structured, commonly used, and machine-readable format.

You may also request that eligible information be transferred to another organization where technically feasible.

The right to withdraw consent

Where processing is based on consent, you may withdraw your consent at any time.

Withdrawal does not affect the lawfulness of processing performed before consent was withdrawn.

Rights relating to automated decisions

Where applicable, you may request information about certain decisions made solely through automated processing and request human review.

The right to complain

You may submit a complaint to ViewCoins or to the competent data-protection or regulatory authority in your jurisdiction.

Please provide enough information for us to identify your account, understand your request, and verify your identity.

We will respond within the time required by applicable law. Where GDPR or UK GDPR applies, requests are generally handled within one month, although this period may be extended where legally permitted for complex or multiple requests.

Requests are normally free of charge. We may charge a reasonable fee or refuse a request where permitted by law, including when a request is manifestly unfounded, excessive, or repetitive.

12. Cookies and similar technologies

Cookies are small text files placed on your browser or device.

ViewCoins may also use similar technologies, including:

• Local storage.
• Session storage.
• Pixels.
• Tags.
• Tracking parameters.
• Device identifiers.
• Browser identifiers.
• Server logs.

These technologies help us recognize your browser or device, maintain sessions, remember preferences, measure performance, credit rewards, and prevent fraud.

13. How do we use cookies?

ViewCoins uses cookies and similar technologies to:

• Keep you signed in.
• Maintain your session.
• Secure your account.
• Remember your preferences.
• Deliver platform functionality.
• Associate offer clicks and completions with your account.
• Track referrals, publishers, campaigns, and transactions.
• Credit rewards.
• Detect duplicate accounts.
• Detect suspicious or automated activity.
• Measure website traffic.
• Analyze platform performance.
• Understand how users interact with ViewCoins.
• Display relevant content, advertisements, and offers.
• Improve our website and user experience.

14. What types of cookies do we use?

Strictly necessary cookies

These cookies are required for core website functionality, including account login, authentication, session management, account security, CSRF protection, reward claims, verification, and remembering cookie preferences.

ViewCoins may not function correctly if these cookies are disabled.

Functionality cookies

These cookies help us recognize you and remember preferences such as your login state, language, country, display preferences, and previously selected settings.

Analytics and performance cookies

These cookies help us understand which pages users visit, how long users remain on a page, which features are used, whether errors occur, and how the website performs.

Advertising and attribution cookies

These cookies and tracking technologies may collect information about:

• Advertisements or offers viewed.
• Links clicked.
• Publisher or campaign source.
• Referral source.
• Transaction and conversion identifiers.
• Browser information.
• Device information.
• IP address.

This information may be shared with advertising, offerwall, survey, or attribution partners to measure conversions, credit rewards, prevent fraud, and assess campaign performance.

Security and fraud-prevention cookies

These cookies and identifiers help us recognize devices and sessions, detect unusual activity, prevent duplicate accounts, detect automated browsers, identify VPN, proxy, Tor, emulator, or datacenter signals, and protect accounts, rewards, advertisers, and ViewCoins.

15. How to manage cookies

You can configure your browser to block, limit, or delete cookies.

Please consult your browser’s privacy or help settings for instructions.

Blocking strictly necessary cookies may prevent you from:

• Signing in.
• Maintaining an active session.
• Completing activities.
• Receiving rewards.
• Submitting reward claims.
• Using security or account-recovery features.

Where required by law, ViewCoins will provide an appropriate consent or preference mechanism for non-essential cookies.

16. International data transfers

ViewCoins and its service providers may process personal data in countries other than the country where you live.

These countries may have data-protection laws that differ from those in your jurisdiction.

International processing may occur when we use:

• Hosting providers.
• Cloud or database providers.
• Offerwalls.
• Advertisers.
• Survey providers.
• Verification providers.
• Payment and reward-delivery providers.
• Analytics providers.
• Security and fraud-prevention providers.

Where required by law, we use appropriate contractual, organizational, or legal safeguards for international transfers of personal data.

17. Children’s privacy

ViewCoins is not intended for children below the minimum age required to consent to online services or personal-data processing in their jurisdiction.

Users must meet the minimum-age requirements specified in the ViewCoins Terms of Service.

We do not knowingly collect personal data from children in violation of applicable law.

If you believe that a child has provided personal data without valid authorization, contact us at [email protected] so we can investigate and take appropriate action.

18. Privacy policies of other websites

The ViewCoins website may contain links to:

• Offerwalls.
• Surveys.
• Advertisers.
• Payment services.
• Verification services.
• Other third-party websites and services.

This Privacy Policy applies only to ViewCoins and processing controlled by PT JAMES BLOCKSSOLVER TEKNOLOGI.

When you access a third-party website or service, its own privacy policy and terms apply.

We encourage you to review the privacy policy of each third party before providing personal data.

ViewCoins is not responsible for the privacy, security, content, or data-processing practices of independent third parties.

19. Changes to this Privacy Policy

ViewCoins regularly reviews this Privacy Policy and may update it to reflect changes to our services, data-processing practices, security measures, verification systems, service providers, or applicable laws.

Updates will be published on https://viewcoins.io with a revised “Last updated” date.

Where a change materially affects your rights or how we process personal data, we may provide additional notice through the ViewCoins website, your account, email, or another appropriate communication channel.

20. How to contact us

If you have questions about this Privacy Policy, the personal data we hold about you, or your data-protection rights, please contact us:

Please include enough information for us to identify your account and understand your request.

Do not send any of the following by ordinary email:

• Passwords.
• PINs.
• Authentication tokens.
• Recovery words.
• Account recovery files.
• Complete identity documents.
• Verification-session tokens.
• Other highly sensitive credentials.

We may provide a secure method for submitting additional information where necessary.